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What do I do if I have a pre-existing medical condition?


The definitions below define the term broadly; if you are unsure you should telephone medical screening to be on the safe side.

For advice and assistance, please contact our Medical Helpline on 0845 803 5434.

1. Firstly are you aware of anything that may cause you or anyone in the travelling party to cancel or curtail your trip, such as the poor health of yourself, anyone in the travelling party, a close member of your family or business partner. A current condition will be classed as pre-existing and will be excluded from cover on our policy, if not declared to Medical Screening.

2. Have you ever suffered from any chronic or recurring illness for which you have received treatment or been a hospital in-patient; Examples, Heart, Lung, Cancerous condition etc.

3. Are you waiting for the results of tests or investigations for a medical condition.

4. Have you been advised not to travel by a doctor

5. Have you been diagnosed as having a terminal illness.

6. Are you receiving, recovering from, or on a waiting list for in-patient treatment in a hospital or nursing home or taking any prescribed medication.



For advice and assistance, please contact our Medical Helpline on 0845 803 5434. This is not a private medical insurance policy and only gives cover in the event of accident or illness if emergency medical treatment is required.

If any of these answers are YES you will need to contact our Medical Screening Line who will advise you on whether the condition or medication you are taking is covered under this policy.

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