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Customer Services


Please complete the form below to help us deal with your enquiry.

Our office opening hours are - 09:00 to 17:30 Monday to Friday
Telephone - 0845 803 5434


To keep our premiums as low as possible we don't offer quotes by phone and bookings made over the phone include a £2 handling fee.


Please note - At this time of year our call centre is extremely busy.

You may find it quicker to email us with any queries or questions. We have a dedicated team ready to answer customer emails.

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Address -

Essential Travel Ltd
21 Ganton Street
London
W1F 9BN

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Essential Travel Ltd and Axa Insurance UK plc are Authorised and Regulated by the Financial Services Authority. Copyright © 2008 | 100001